hugo@brito:~$
LEAD UX/UI ENGINEER · AI PRODUCT ENGINEER
I design and build digital products end-to-end — from user research and prototyping through production React, TypeScript, and design systems — with a focus on AI-native experiences for government and enterprise. 11+ years translating ambiguous problems into intuitive, production-ready software with minimal handoff.
selected work
A mix of shipped government platforms (sanitized) and live, demoable agentic AI products.
Architected and personally delivered 87% of a full-stack enterprise developer portal for a government client — concept to scoped MVP in under 4 months. Includes an in-app AI chatbot, a 70-component design system published to npm, and a drag-and-drop widget dashboard.
Read Case StudyAn AI-operated support desk that accepts requests in plain language, resolves them from an approved knowledge base, and routes to a human only when judgment is required. I own the product experience end-to-end — conversation design, escalation UX, and the front end — a working demonstration of agentic AI done responsibly.
Request a demoOnboarding delivered as an outcome, not a checklist — AI agents guide each new arrival through accounts, forms, training, and access from first day to fully productive. Grew out of years of onboarding research in government environments; how it works under the hood stays behind the demo.
Request a demo
Rebuilt a manual, 15-step government onboarding process into a role-based, automated workflow — reducing onboarding time from 2–3 weeks to ~2 days. This research is the direct ancestor of the Agentic Onboarding Platform above.
Read Case Studywriting
Why most AI initiatives fail, when a better workflow or plain automation beats a model, and how customer-facing vs. operations-facing contexts change the answer — a practitioner's framework grounded in the published failure literature.
Read the Notecapabilities
Full product lifecycle — research → design → production code → deployment. This site is itself a small demonstration: a token-based design system with an 8-pt spacing scale, elevation shadows, and a runtime theme switcher.
Spec-driven AI-assisted development, AI coding agent guardrails & context design, LLM-powered in-app chat UX, rapid prototyping & proof-of-concepts.
React 19, TypeScript, Tailwind CSS, MUI v9, Redux Toolkit, Storybook, npm package publishing, performance optimization, design token systems.
Figma, Adobe XD, Penpot, user interviews, usability testing, journey mapping, information architecture, design systems, WCAG 2.1 / Section 508.
Flask REST APIs, Microsoft Graph/MSAL OAuth2, GitLab CI/CD, Docker, Kubernetes, Helm, Istio, FluxCD GitOps, Azure.
Design Thinking, Agile/Scrum, Lean UX, Human-Centered Design, Design Operations.
track record
Created a spec-driven AI-assisted development methodology (42 specs, 40,000+ lines) and delivered a full-stack enterprise developer portal — React 19, TypeScript, MUI, Flask — from concept to MVP in under 4 months, with an in-app AI chatbot and a Storybook-documented, npm-packaged design system adopted across teams.
Embedded UX into Agile delivery across 8 cross-functional teams and 3 government organizations — reducing feature rework 20%, improving operational efficiency 30%, and launching a service desk ecosystem that cut issue resolution time 35%.
End-to-end UX research and product design — personas, journey maps, A/B experiments — driving 25% engagement growth and 15% conversion/retention gains.
Led technical teams configuring and troubleshooting secure communication networks. Twenty years of service — and the reason I understand government users from the inside.
credentials
contact
Want to see the work I can't post publicly? Reach out — I'm glad to do a live walkthrough or demo of the agentic platforms.
hugobritohuereca@gmail.com LinkedIn ↗